Customer satisfaction important to us.
Exactly what is a shipping insurance?
We offer greater protection and security for your important products during overseas shipping. Loss or damaged packages are reshipped quickly at no additional price.
Once my order is placed, when will it be shipped?
Payment Processing + Shipping Time = (5-7) days receiving time
Payment Processing within 1-2 business days
Your order must be properly prepared and packaged before it can be shipped. Separate from the delivery time is the amount of time needed to prepare your products for shipping. Thanks for your understanding. In most cases, items are sent within 1-2 business days against the original transaction.
Will I Be Required To Pay International Taxes And Duties When Received Parcel ?
There is never an additional Custom charge.
There will be no fee to the recipient, but if there is, the recipient will be completely liable.
Shipping to your country may incur customs fees and taxes.
You should contact your local customs office for precise amounts and percentages.
Please note that we are not liable for any customs or taxes imposed on your package.
Additionally, you’ll have to pay customs fees.
Please contact your local customs office for further details.
Verification Of Shipping
When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service’s records, this information does not match their records, we may have to contact you to update this information and this may delay your order.
Do You Ship To PO BOX(APO/FPO/DPO)Address?
Generally speaking, we don’t support this kind of service. But currently, we could only ship to P.O. Boxes and military addresses (APO, FPO) address via standard shipping. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges.
Your package may be tracked online. After your item has been shipped out, you will receive a confirmation email with a tracking number and link.